Comments on: Smart Bro Share It Slow Connections – Your Share It Router Might be Defective

By: riantalk

riantalk — Fri, 11 Feb 2011 06:06:20 +0000

Michael,
Oo may canopy plans pa sila naloko ka ng sales agent na yun. Pwede ka naman mag apply anytime. Yun nga lang kailangan mo na rin ipaputol share it mo kasi dodoble gastos ka. Kung under contract ka pa, pagbabayarin ka nila ng remaining months pa. Actually deceiving talaga ang promo nila. Up to 2Mbps is the max, not the min, so pwede ka magkaroon kahit 1kbps, in technical terms, accepted pa yun kasi ang promise nila is UP TO 2mpbs. Pakabit ka ng canopy ok lang naman, pero magdodoble subscription mo. Pacheck mo rin router mo baka may problem.

By: Michael

Michael — Fri, 11 Feb 2011 04:44:03 +0000

for everyone here in this thread may I say na, would you agree if payagan nila na mag palit nang plan ang SUBSCRIBER na may problem sa plan na kinuha niya. Because of the good sales talker I also have been blinded by the
” UP TO 2 MBPS ” which really means ” UP TO 200 KBPS ” and seriously people if they want to sell this SHARE IT PRODUCT why use ” UP TO 2 MBPS ” and not ” UP TO 200 KBPS ” does this mean they really meant to do it? I am also a subscriber of the Share IT plan that can’t satisfy my needs. Before applying to this Plan I told the agent if pede pa magpakabit nang CANOPY, because before yun ang gamit ko which sabi nung sales talker na hindi na daw nila inooffer yun? SHOCKS, I say pitty to that sales talker who deceived me. Pero ngayon yung CANOPY nila buhay pa rin… tapos ayaw nila ako payagan mag palit nang PLAN? WTF !

By: ruteru

ruteru — Sat, 03 Jul 2010 15:30:49 +0000

If smartbro is location dependent why are they still offering it? I think they oversell their service.

Overall, Smartbro-ken has a poor management in terms of ensuring customer satisfaction as well as in choosing the right people to respond to technical support requests.

By: riantalk

riantalk — Thu, 11 Feb 2010 04:30:27 +0000

I don’t think it has something to do with the service. Mga 5 months na ako naka Smart Bro share it and it’s doing fine. Yuo can read the reviews in tipidpc.com and you will see na location dependent and excellent service. Dito sa area namin ako lang ang naka share it kasi lahat ng kapitbahay ko naka Smart Canopy. So in effect ako lang gumagamit ng network ng HSPA ng Share it. Nope, I’m sorry I do not promote Smart and hindi nila ako binayaran, I’m just a regular subscriber. In fact you will see na may review rin ako sa Sun Broadband. Now Share it is consistently slowing down, maybe may mga nagpakabit na rin na iba dito sa area namin. I am thinking of going back to Smart Canopy. I personally do not think na may matinong ISP dito sa Pilipinas. Cheers!

By: Talaga lang ha.

Talaga lang ha. — Thu, 11 Feb 2010 02:47:59 +0000

Sori pero sira talaga ang share it.. i’m not talking about the router but the service itself…. Riantalks? may site ka tapos share it connection mo. magkano binayad sayo ng Smart? may comment pa ng smartcare ang laking joke, ni hinde nga ma-ayos2x ang connection ever since pagka bili ko kahit ang lapit na nang bahay namin sa tower ng smart bulok parin.

By: Smartcares

Smartcares — Thu, 03 Dec 2009 11:15:46 +0000

Hi! It’s good to know that your Smartbro service has now been restored. Should you need our assistance in the future, feel free to communicate with us at ISMS@smart.com.ph or follow us in Twitter @Smartcares.

Thank you.

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